Strategies to Implement Knowledge Management Systems

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“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...

Knowledge Management Strategies

KM in practice seems to be an effort that comprises all kinds of different activities, measures and technologies. Unfortunately, it seems that organizations do not pay very much attention to the strategic value of their initiatives. Thus, there is a lack of clear distinction between different KM strategies or dimensions of strategies that can be used to characterize one particular KM strategy. ...

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ژورنال

عنوان ژورنال: International Journal of Computer Applications Technology and Research

سال: 2017

ISSN: 2319-8656

DOI: 10.7753/ijcatr0610.1001